Entries tagged with “telecom-industry”
Articles
1 articles found for telecom-industry:
- How Telecom Companies Leverage Gamification
Gamification allows service industries to improve customer interaction and access to invaluable data. Telcos understand this need and some have already invested in integrating gamification in their platforms to increase customer loyalty. Using emerging technologies such as AI, metaverse, and AR/VR, the telecom industry can help create a personalized experience for customers, encourage brand involvement, establish a strong connection, and generate a new revenue stream for businesses.
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